For scheduling Public Transportation:

Toll Free 1-866-813-0072

 

Who Is Eligible

Anyone that does not have a Medicaid card or has a Medicaid card but does not meet other eligibility requirements for transportation through the HSTD Brokerage can call and schedule Public Transportation. 

 LKLP is proud to provide transportation services for Veterans and their families.  Please call 866-813-0072 to see if you are eligible.

 How Does It Work?

Residents who are interested can call 1-866-813-0072 to schedule transportation. Public trips need to be scheduled 24 hours in advance and no later than 3:00pm the day prior to the trip. Public transportation is based on available seating and requires extra time to prepare driver schedules.

There is a fare for all public transportation. The rates are different for in county transportation “which is transportation that originates and ends in the same county” than out of county transportation “which is transportation that originates in one county and ends in another”.

Transportation Programs and Rates are as follows:

All rates are calculated from the origin of the pickup to the drop off destination.

 

Public Transportation: Demand Response


This transportation must originate in Leslie, Knott, Letcher, Perry counties.

Program Hours:
8:00a.m. to 4:30p.m.
Monday - Friday
Eligible Passengers:
Elderly, Disabled, Veterans, Low Income, General Public
Low Waged Employment 
Fare:
In County Public Transportation               $5 for the first five miles "per round trip"
$10 for six miles or more "per round trip"

Out of County Transportation      
$0.80 cents per mile "per round trip"

 

Public Transportation: JOBS Access Reverse Commute Program (JOBS)


This Transportation must originate in Leslie, Knott, Letcher, and Perry counties.

Program Hours:
6:00a.m. to 8:00p.m.
Monday-Friday 
Eligible Passengers:
Elderly, Disabled, Veterans, Low Income,
Low Waged Employment 
Fare:
In County Public Transportation
$5 "per round trip"
 

Out of County Transportation
$10 "per round trip"

 

 Holiday Closings


The office and transit service is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

 

Human Service Transportation Delivery: Medicaid Transportation


This Transportation must originate in Leslie, Knott, Letcher, Perry counties.

Program Hours:

Monday - Friday
6:00a.m. to 8:00p.m.

Saturday
8:00a.m. to 1:00p.m.
 

Eligible Passengers:

Eligible Medicaid Recipients

Fare:

Medicaid Set Rates

 

How to Schedule a Trip!


Public Transportation Reservations are accepted by phone 24 hours in advance by calling:
1-866-813-0072

Medical Transportation can be can be reserved 72 hours in advance by calling the HSTD Brokerage at 1-800-245-2826

Public Transportation Reservation Department Hours:

 8:00am to 4:30pm Monday thru Friday  

Please provide LKLP transportation reservationist with the following information:
 
  • Your name as it is on your Social Security card “no nick names” or if you are a Medicaid recipient the name that is on your medical card.
  • Date you wish to travel
  • Address of your pick-up and destination locations. Be specific, including suite and/or building numbers, doctor’s name, etc.
  • Desired arrival time.
  • Return time to your place of origin or, arrival time to your next appointment/or destination
  • Reserve a seat for a Personal Care Attendant (PCA), child or guest traveling with you.
  • If specialized transportation is needed such as a lift van, please specify. 

Companions, such as a friend or family member with the same ride origin and destination, are allowed to ride with you. However, a reservation must be made for your companion to ensure space is available. Without advance notice, the companion may not be allowed to go due to the lack or available space. Your companion must have the same origin and destination and can not have a separate appointment.

 

Nondiscrimination


LKLP ensures that no person in the United States shall on the grounds of race, color, creed, national origin, sex, age, or disability be excluded from participating in, denied the benefits of, or be subject to discrimination under any LKLP public transportation project, program, or activity.

To view the agency's Title VI Notice of Protections Against Discrimination or the Title VI Complaint Form click the following links: TITLE-VI NOTICE TO BENEFICIARIES or Title VI Complaint Form

 

LKLP Passenger Conduct Expectations and Violation of Expectations Consequences


Please see the attached document for a copy of our Passenger Conduct Responsibilities and Violation of Conduct Consequences. Passenger Conduct

 

Denial of Transportation

 
LKLP will deny transportation for
the following reasons: (but not limited to):

  • for behavior that interferes with other passengers or the driver
  • refusal to pay for service
  • repeated failure to provide adequate notice of cancellation or no-shows
  • refusal to follow rules for riding the bus
  • carrying weapons
  • abusive language
Reasonable Modifications

Reasonable Accommodation Statement

Reasonable Accommodation Request Form

 Message from the Director

These past few months have been very unusual and challenging for all of us in Transportation. Even though we have not had a typical spring and summer, this past fiscal year seems to have gone by very quickly. Even with the pandemic, it was a busy and productive year in both Human Service and Public Transportation. In Fiscal Year 2020 we completed over 500,000 Medicaid trips in our Human Service Transportation program. With these trips LKLP and our subcontractors traveled over 8 million miles. All of our staff in Human Service and Public Transportation have accomplished a lot this past year and their hard work and dedication has not gone unnoticed. We would like to thank them for their dedication and commitment to all of the people we serve. As we look ahead to this coming fiscal year, and hopefully more normal times, it has the potential to be even busier.

In June we submitted all of the FY2021 HSTD contracts to the Kentucky Transportation Cabinet, Office of Transportation Delivery for approval. This is always on of our busiest periods and was even more difficult this time due to the pandemic. Bruce Brown and Kim Polly worked very hard to get this accomplished, as we had a short window to get all of the information together. Thanks to their hard work, we now have everything in place to begin a new fiscal year in the Human Service Transportation program.

       Ridership July 2019 through June 2020

 

Public

 

 

Medical

 

Total

Trips

20,848

10,287

31,135

Miles

202,227

80,231

282,458

 

Expanded service hours are available through the Seniors on the Go Demonstration Project.

Public Transportation Contact Information

Lisa Combs
Transportation Operations Manager
l.combs@lklp.net

Toll-Free: 1-800-245-2826
Local: (606) 436-8853

Office Location:
Perry Transit Facility
398 Roy Campbell Drive
Hazard, KY 41701

Office Hours:
Monday – Friday 8:00 AM – 4:30 PM

LKLP CAC, Inc. has established a Disadvantaged Business Enterprise (DBE) policy in accordance with regulations of the U.S. Department of Transportation (DOT), 49 CFR Part 26. LKLP has received Federal financial assistance from the Department of Transportation, and as a condition of receiving this assistance, LKLP has signed an assurance that it will comply with 49 CFR Part 26. It is the policy of LKLP to ensure that DBEs, as defined in part 26, have an equal opportunity to receive and participate in DOT-assisted contracts.