Human Service Transportation Delivery

To Schedule Human Service Transportation:

Region 5, 13, and 15

1-800-245-2826

 
Who Is Eligible?
Medicaid, Department For The Blind and Vocational Rehabilitation recipients/participants residing in the following counties:

Region 5:        Adair, Allen, Barren, Butler, Edmonson, Green, Hart, Logan, Metcalfe, Simpson, Taylor, Warren
Region 13:      Breathitt, Clay, Harlan, Jackson, Knott, Lee, Leslie, Letcher, Owsley, Perry Wolfe
Region 15:      Bath, Boyd, Carter, Elliot, Greenup, Lawrence, Menifee, Morgan, Rowan

LKLP is proud to provide transportation services for Veterans and their families.  Please call 800-245-2826 to see if you are eligible.  Does it Work?

Recipients who need to schedule transportation services should contact us during our normal office hours of Monday through Friday from 8:00am – 4:30pm and Saturday from 8:00am – 1:00pm local time. All trips not considered “urgent care” must be scheduled 72 hours in advance   After hours paging is available, including Sundays and State Holidays, for immediate or “urgent care” transportation.

 

 Message

These past few months have been very unusual and challenging for all of us in Transportation. Even though we have not had a typical spring and summer, this past fiscal year seems to have gone by very quickly. Even with the pandemic, it was a busy and productive year in both Human Service and Public Transportation. In Fiscal Year 2020 we completed over 500,000 Medicaid trips in our Human Service Transportation program. With these trips LKLP and our subcontractors traveled over 8 million miles. All of our staff in Human Service and Public Transportation have accomplished a lot this past year and their hard work and dedication has not gone unnoticed. We would like to thank them for their dedication and commitment to all of the people we serve. As we look ahead to this coming fiscal year, and hopefully more normal times, it has the potential to be even busier.

In June we submitted all of the FY2021 HSTD contracts to the Kentucky Transportation Cabinet, Office of Transportation Delivery for approval. This is always on of our busiest periods and was even more difficult this time due to the pandemic. Bruce Brown and Kim Polly worked very hard to get this accomplished, as we had a short window to get all of the information together. Thanks to their hard work, we now have everything in place to begin a new fiscal year in the Human Service Transportation program.

  HSTD FY 2022-2023

54,792 trips were made totaling 830,223 miles

To view the agency's Title VI Notice of Protections Against Discrimination or the Title VI Complaint Form click the following links: TITLE-VI NOTICE TO BENEFICIARIES , Title VI Complaint Form , Title VI Complaint Procedure