For scheduling Public Transportation:

Toll Free 1-866-813-0072

 

Who Is Eligible

Anyone that does not have a Medicaid card or has a Medicaid card but does not meet other eligibility requirements for transportation through the HSTD Brokerage can call and schedule Public Transportation. 

 LKLP is proud to provide transportation services for Veterans and their families.  Please call 866-813-0072 to see if you are eligible.

 How Does It Work?

Residents who are interested can call 1-866-813-0072 to schedule transportation. Public trips need to be scheduled 24 hours in advance and no later than 3:00pm the day prior to the trip. Public transportation is based on available seating and requires extra time to prepare driver schedules.

There is a fare for all public transportation. The rates are different for in county transportation “which is transportation that originates and ends in the same county” than out of county transportation “which is transportation that originates in one county and ends in another”.

Transportation Programs and Rates are as follows:

All rates are calculated from the origin of the pickup to the drop off destination.

 

Public Transportation: Demand Response


This transportation must originate in Leslie, Knott, Letcher, Perry counties.

Program Hours:
8:00a.m. to 4:30p.m.
Monday - Friday
Eligible Passengers:
Elderly, Disabled, Veterans, Low Income, General Public
Low Waged Employment 
Fare:
In County Public Transportation               $5 for the first five miles "per round trip"
$10 for six miles or more "per round trip"

Out of County Transportation      
$0.80 cents per mile "per round trip"

 

Public Transportation: JOBS Access Reverse Commute Program (JOBS)


This Transportation must originate in Leslie, Knott, Letcher, and Perry counties.

Program Hours:
6:00a.m. to 8:00p.m.
Monday-Friday 
Eligible Passengers:
Elderly, Disabled, Veterans, Low Income,
Low Waged Employment 
Fare:
In County Public Transportation
$5 "per round trip"
 

Out of County Transportation
$10 "per round trip"

 

 Holiday Closings


The office and transit service is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

 

Human Service Transportation Delivery: Medicaid Transportation


This Transportation must originate in Leslie, Knott, Letcher, Perry counties.

Program Hours:

Monday - Friday
6:00a.m. to 8:00p.m.

Saturday
8:00a.m. to 1:00p.m.
 

Eligible Passengers:

Eligible Medicaid Recipients

Fare:

Medicaid Set Rates

 

How to Schedule a Trip!


Public Transportation Reservations are accepted by phone 24 hours in advance by calling:
1-866-813-0072

Medical Transportation can be can be reserved 72 hours in advance by calling the HSTD Brokerage at 1-800-245-2826

Public Transportation Reservation Department Hours:

 8:00am to 4:30pm Monday thru Friday  

Please provide LKLP transportation reservationist with the following information:
 
  • Your name as it is on your Social Security card “no nick names” or if you are a Medicaid recipient the name that is on your medical card.
  • Date you wish to travel
  • Address of your pick-up and destination locations. Be specific, including suite and/or building numbers, doctor’s name, etc.
  • Desired arrival time.
  • Return time to your place of origin or, arrival time to your next appointment/or destination
  • Reserve a seat for a Personal Care Attendant (PCA), child or guest traveling with you.
  • If specialized transportation is needed such as a lift van, please specify. 

Companions, such as a friend or family member with the same ride origin and destination, are allowed to ride with you. However, a reservation must be made for your companion to ensure space is available. Without advance notice, the companion may not be allowed to go due to the lack or available space. Your companion must have the same origin and destination and can not have a separate appointment.

 

Nondiscrimination


LKLP ensures that no person in the United States shall on the grounds of race, color, creed, national origin, sex, age, or disability be excluded from participating in, denied the benefits of, or be subject to discrimination under any LKLP public transportation project, program, or activity.

To view the agency's Title VI Notice of Protections Against Discrimination or the Title VI Complaint Form click the following linksTITLE VI Beneficiary Notice to the Public or Title VI Complaint Form

 

LKLP Passenger Conduct Expectations and Violation of Expectations Consequences


Please see the attached document for a copy of our Passenger Conduct Responsibilities and Violation of Conduct Consequences. Passenger Conduct

 

Denial of Transportation

 
LKLP will deny transportation for
the following reasons: (but not limited to):

  • for behavior that interferes with other passengers or the driver
  • refusal to pay for service
  • repeated failure to provide adequate notice of cancellation or no-shows
  • refusal to follow rules for riding the bus
  • carrying weapons
  • abusive language
Reasonable Modifications

Reasonable Accommodation Statement

Reasonable Accommodation Request Form

 Message from the Director

This past fiscal year seems to have gone by very quickly. It was a busy and productive year in both Human Service and Public Transportation. In Fiscal Year 2019 we scheduled over 600,00 Medicaid trips in our Human Service Transportation program. All staff in Human Service and Public Transportation have worked very hard this past year. Everything we accomplished this past year would not have been possible without the hard work and dedication from all of our transportation staff. We would like to thank them for their commitment and devotion to all of the people we serve. As we look ahead to this coming year, it appears to be even busier with a few new things on the horizon.

In June we submitted all of the FY20 HSTD contracts to the Kentucky Transportation Cabinet, Office of Transportation Delivery for approval. This is always a very busy time for us. Bruce Brown and Kim Polly worked tirelessly to get this accomplished, as we had a very short window to get all of the information together. Thanks to their hard work, we now have everything in place to begin a new fiscal year in the Human Service Transportation program.

Recently, we partnered with the City of Hazard and Perry County Fiscal Court to introduce a free three-month trial transportation route throughout the city limits. The route will run Monday through Friday starting at 6:00 a.m. and wrapping up at 6:00 p.m. There are several stops along the route.

       Ridership July 2018 through June 2019

 

Public

 

 

Medical

 

Total

Trips

26,592

52,980

79,572

Miles

1,196,640

2,384,100

3,580740

 

Expanded service hours are available through the Seniors on the Go Demonstration Project.

Public Transportation Contact Information

Lisa Combs
Transportation Operations Manager
l.combs@lklp.net

Toll-Free: 1-800-245-2826
Local: (606) 436-8853

Office Location:
Perry Transit Facility
398 Roy Campbell Drive
Hazard, KY 41701

Office Hours:
Monday – Friday 8:00 AM – 4:30 PM