To schedule Public Transportation in Leslie, Knott, Letcher or Perry Counties:

Toll Free: 1-866-813-0072

Medical Transportation can be can be reserved 72 hours

in advance by calling HSTD Brokerage: 1-800-245-2826


 Who Is Eligible

Anyone that does not have a Medicaid card or has a Medicaid card but does not meet other eligibility requirements for transportation through HSTD Brokerage can call and schedule Public Transportation. 

LKLP is proud to provide transportation services for Veterans and their families.  Please call 866-813-0072 to see if you are eligible.

 How Does It Work?

Residents who are interested can call 1-866-813-0072 to schedule transportation. Public trips need to be scheduled 72 hours in advance, but no later than 3:00 pm the day prior to the trip. Public transportation is based on available seating and requires extra time to prepare driver schedules.

There is a fare for all public transportation. The rates are different for in county transportation “which is transportation that originates and ends in the same county” than out of county transportation “which is transportation that originates in one county and ends in another”.

 Transportation Programs and Rates

 All rates are calculated from the origin of the pickup to the drop off destination.

 Public Transportation: Demand Response

Demand Response transportation must originate in Leslie, Knott, Letcher, Perry counties.

Program Hours:
Monday - Friday
8:00 am - 4:30 pm
Eligible Passengers:
Elderly, Disabled, Veterans, Low Income, General Public, Low-Waged Employment
In County Public Transportation
$5 for the first five miles "per round trip"
$10 for six miles or more "per round trip"
Out of County Transportation
$0.80 cents per mile "per round trip"

 Public Transportation: JOBS Access Reverse Commute Program (JOBS)

JOBS Transportation must originate in Leslie, Knott, Letcher, and Perry counties.

Program Hours:
Monday - Friday 
6:00 am - 8:00 pm
Eligible Passengers:
Elderly, Disabled, Veterans, Low Income,
Low Waged Employment 
In County Public Transportation
$5 "per round trip"
Out of County Transportation
$10 "per round trip"

 Human Service Transportation Delivery: Medicaid Transportation

HSTD Medicaid Transportation must originate in Leslie, Knott, Letcher, or Perry counties.

Program Hours:
Monday - Friday
6:00 am - 8:00 pm

8:00 am - 1:00 pm
Eligible Passengers:
Eligible Medicaid Recipients
Medicaid Set Rates

 How to Schedule a Trip

Public Transportation Reservations are accepted by phone 72 hours in advance by calling: 1-866-813-0072

Medical Transportation can be reserved 72 hours in advance by calling HSTD Brokerage at: 1-800-245-2826

Public Transportation Reservation Department Hours

Monday - Friday, 8:00 am to 4:30 pm  

Please provide LKLP transportation reservationist with the following information:
  • Your name as it appears on your Social Security card, or if you are a Medicaid recipient, please provide the name as it appears on your medical card
  • Date(s) you wish to travel
  • Address of your pick-up and destination locations. Be specific, including suite and/or building numbers, doctor’s name, etc.
  • Desired arrival time.
  • Return time to your place of origin or, arrival time to your next appointment/or destination
  • Reserve a seat for a Personal Care Attendant (PCA), child or guest traveling with you.
  • Special transportation needs, such as a lift van

Companions, such as a friend or family member with the same ride origin and destination, are allowed to ride with you. However, a reservation must be made for your companion to ensure space is available. Without advance notice, the companion may not be allowed to go due to the lack or available space. Your companion must have the same origin and destination and can not have a separate appointment.

 Holiday Closings

All LKLP offices including transportation and transit services are closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

 Language Assistance

LKLP will take reasonable steps to ensure limited English proficient (LEP) persons have meaningful access and an equal opportunity to participate in all programs and services offered by the Agency. All interpreters, translators, and any other means needed to better communicate shall be provided at no cost to the person being serviced.

 Title VI / Civil Rights

LKLP adheres to the Civil Rights Act of 1964 which states: 

No person in the United States, shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance

Any person who believes himself, herself, or any specific class of persons to be subjected to discrimination on the basis of race, color or national origin may by himself or by a representative file a written complaint. 

For more information, including how to file a complaint, please visit the following links:

Title VI Public Notice
Title VI Complaint Form
Title VI Complaint Procedures

 Passenger Code of Conduct / Rider Rules

To ensure all passengers experience a safe and pleasant trip while utilizing LKLP transit services, we ask that all passengers familiarize themselves with our Passenger Code of Conduct, which can be found by clicking on the following link:

Passenger Conduct

 Denial of Transportation

LKLP will deny transportation for reasons including, but not limited to, the following:

  • for behavior that interferes with other passengers or the driver
  • refusal to pay for service
  • repeated failure to provide adequate notice of cancellation or no-shows
  • refusal to follow rules for riding the bus
  • carrying weapons
  • abusive language

 ADA/Section 504 & Reasonable Modifications

Section 504 of the Rehabilitation Act of 1973 (Section 504), Titles II and IIl of the Americans with Disabilities Act of 1990 (ADA) and related Federal and State Laws and Regulations provide that no entity shall discriminate against an individual with a disability in connection with the provision of transportation service. This law requires federal aid recipients and other government entities to take affirmative steps to reasonably accommodate the disabled and ensure that their needs are equitably represented.

If you feel that your ADA protection has been violated, you may file a complaint with the LKLP's ADA coordinator. Please complete the form linked below and mail to our office. The form must be completed in its entirety so the Agency can process your compliant. If you require any assistance in completing this form, please contact LKLP's ADA Coordinator at (606) 436-8853. 

ADA/Section 504 Complaint Form

LKLP adheres to the above and is committed to serving persons with disabilities. We back our commitment by providing transportation services that make public transportation both easy and pleasant for persons with disabilities. For more information or to request a reasonable modification, please visit the following links:

Reasonable Modification Statement
Reasonable Modification Request Form

 Message from the Director

These past few months have been very unusual and challenging for all of us in Transportation. Even though we have not had a typical spring and summer, this past fiscal year seems to have gone by very quickly. Even with the pandemic, it was a busy and productive year in both Human Service and Public Transportation. In Fiscal Year 2020 we completed over 500,000 Medicaid trips in our Human Service Transportation program. With these trips LKLP and our subcontractors traveled over 8 million miles. All of our staff in Human Service and Public Transportation have accomplished a lot this past year and their hard work and dedication has not gone unnoticed. We would like to thank them for their dedication and commitment to all of the people we serve. As we look ahead to this coming fiscal year, and hopefully more normal times, it has the potential to be even busier.

In June we submitted all of the FY2021 HSTD contracts to the Kentucky Transportation Cabinet, Office of Transportation Delivery for approval. This is always on of our busiest periods and was even more difficult this time due to the pandemic. Bruce Brown and Kim Polly worked very hard to get this accomplished, as we had a short window to get all of the information together. Thanks to their hard work, we now have everything in place to begin a new fiscal year in the Human Service Transportation program.

Ridership July 2022 through June 2023












Public Transportation Contact Information

Toll Free: 1-800-245-2826
Local: (606) 436-8853

Office Location:
Perry Transit Facility
398 Roy Campbell Drive
Hazard, KY 41701

Office Hours:
Monday – Friday
8:00 am – 4:30 pm

LKLP CAC, Inc. has established a Disadvantaged Business Enterprise (DBE) policy in accordance with regulations of the U.S. Department of Transportation (DOT), 49 CFR Part 26. LKLP has received Federal financial assistance from the Department of Transportation, and as a condition of receiving this assistance, LKLP has signed an assurance that it will comply with 49 CFR Part 26. It is the policy of LKLP to ensure that DBEs, as defined in part 26, have an equal opportunity to receive and participate in DOT-assisted contracts.