Public Transportation

For scheduling Public Transportation:

Toll Free 1-866-813-0072

 

 How Does It Work?

Residents who are interested can call 1-866-813-0072 to schedule transportation. Public trips need to be scheduled 72 hours in advance and no later than 3:00pm the day prior to the trip. Public transportation is based on available seating and requires extra time to prepare driver schedules.

There is a fare for all public transportation. The rates are different for in county transportation “which is transportation that originates and ends in the same county” than out of county transportation “which is transportation that originates in one county and ends in another”.

All rates are calculated from the origin of the pickup to the drop off destination.

 

This transportation must originate in Leslie, Knott, Letcher, Perry counties.

Program Hours: 8:00a.m. to 4:30p.m. Monday - Friday	Eligible Passengers: Elderly, Disabled, Veterans, Low Income, General Public Low Waged Employment
Fare: In County Public Transportation               $5 for the first five miles "per round trip" $10 for six miles or more "per round trip"	Out of County Transportation       $0.80 cents per mile "per round trip"

 

This Transportation must originate in Leslie, Knott, Letcher, and Perry counties.

Program Hours: 6:00a.m. to 8:00p.m. Monday-Friday	Eligible Passengers: Elderly, Disabled, Veterans, Low Income, Low Waged Employment
Fare: In County Public Transportation $5 "per round trip"	Out of County Transportation $10 "per round trip"

The office and transit service is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

 

Human Service Transportation Delivery: Medicaid Transportation

This Transportation must originate in Leslie, Knott, Letcher, Perry counties.

Program Hours: Monday - Friday 6:00a.m. to 8:00p.m. Saturday 8:00a.m. to 1:00p.m.	Eligible Passengers: Eligible Medicaid Recipients
Fare: Medicaid Set Rates

How to Schedule a Trip!

Public Transportation Reservations are accepted by phone 72 hours in advance by calling: 1-866-813-0072

Medical Transportation can be can be reserved 72 hours in advance by calling the HSTD Brokerage at 1-800-245-2826

 8:00am to 4:30pm Monday thru Friday  

• Your name as it is on your Social Security card “no nick names” or if you are a Medicaid recipient the name that is on your medical card.
• Date you wish to travel
• Address of your pick-up and destination locations. Be specific, including suite and/or building numbers, doctor’s name, etc.
• Desired arrival time.
• Return time to your place of origin or, arrival time to your next appointment/or destination
• Reserve a seat for a Personal Care Attendant (PCA), child or guest traveling with you.
• If specialized transportation is needed such as a lift van, please specify. 

Companions, such as a friend or family member with the same ride origin and destination, are allowed to ride with you. However, a reservation must be made for your companion to ensure space is available. Without advance notice, the companion may not be allowed to go due to the lack or available space. Your companion must have the same origin and destination and can not have a separate appointment.

 

LKLP ensures that no person in the United States shall on the grounds of race, color, creed, national origin, sex, age, or disability be excluded from participating in, denied the benefits of, or be subject to discrimination under any LKLP public transportation project, program, or activity.

To view the agency's Title VI Notice of Protections Against Discrimination or the Title VI Complaint Form click the following links: TITLE-VI NOTICE TO BENEFICIARIES , Title VI Complaint Form , Title VI Complaint Procedure

 

Please see the attached document for a copy of our Passenger Conduct Responsibilities and Violation of Conduct Consequences. Passenger Conduct

 

 
LKLP will deny transportation for the following reasons: (but not limited to):

• for behavior that interferes with other passengers or the driver
• refusal to pay for service
• repeated failure to provide adequate notice of cancellation or no-shows
• refusal to follow rules for riding the bus
• carrying weapons
• abusive language

Reasonable Accommodation Statement

Reasonable Accommodation Request Form

 Message from the Director

These past few months have been very unusual and challenging for all of us in Transportation. Even though we have not had a typical spring and summer, this past fiscal year seems to have gone by very quickly. Even with the pandemic, it was a busy and productive year in both Human Service and Public Transportation. In Fiscal Year 2020 we completed over 500,000 Medicaid trips in our Human Service Transportation program. With these trips LKLP and our subcontractors traveled over 8 million miles. All of our staff in Human Service and Public Transportation have accomplished a lot this past year and their hard work and dedication has not gone unnoticed. We would like to thank them for their dedication and commitment to all of the people we serve. As we look ahead to this coming fiscal year, and hopefully more normal times, it has the potential to be even busier.

In June we submitted all of the FY2021 HSTD contracts to the Kentucky Transportation Cabinet, Office of Transportation Delivery for approval. This is always on of our busiest periods and was even more difficult this time due to the pandemic. Bruce Brown and Kim Polly worked very hard to get this accomplished, as we had a short window to get all of the information together. Thanks to their hard work, we now have everything in place to begin a new fiscal year in the Human Service Transportation program.

	Public	Medical	Total
Trips	20,848	10,287	31,135
Miles	202,227	80,231	282,458

Expanded service hours are available through the Seniors on the Go Demonstration Project.