Background Color:
 
Background Pattern:
Reset
Search


Language assistance available at no cost.

Public Transportation

 

 

For scheduling Public Transportation:

 

 

Toll Free 1-866-813-0072

 

  

Who Is Eligible


Anyone that does not have a Medicaid card or has a Medicaid card but does not meet other eligibility requirements for transportation through the HSTD Brokerage
can call and schedule Public Transportation. 

To view a list of specific LKLP Public Transportation Programs click the following link: Public Transportation Programs 

 

 How Does It Work?


Residents who are interested can call 1-866-813-0072 to schedule transportation. Public trips need to be scheduled 24 hours in advance and no later than 3:00pm the day prior to the trip. The reason for the early notice is so a coordinated schedule can be prepared and dispatched to the drivers for the next day.

 
There is a fare for all public transportation. The rates are different for in county transportation “which is transportation that originates and ends in the same county” than out of county transportation “which is transportation that originates in one county and ends in another”.
 

Public Transportation rates are as follows:

 

All rates are calculated from the origin of the pickup to the drop off destination.

 

In County Public Transportation

 

$5.00 for the first five miles “per round trip”.

$10.00 for six miles or more “per round trip”
 

Out of County Transportation

 

 $0.80 cents per mile “per round trip” 

 

 

How to Schedule a Trip!


Public Transportation Reservations are accepted by phone 24 hours in advance by calling:

1-866-813-0072

 
Medical Transportation can be can be reserved 72 hours in advance by calling the HSTD Brokerage 1-800-245-2826
 
Public Transportation Reservation Department Hours:
8:00am to 4:30pm Monday thru Friday
 
Please provide LKLP transportation reservationist with the following information:
  • Your name as it is on your Social Security card “no nick names” or if you are a Medicaid recipient the name that is on your medical card.
  • Date you wish to travel
  • Address of your pick-up and destination locations. Be specific, including suite and/or building numbers, doctor’s name, etc.
  • Desired arrival time.
  • Return time to your place of origin or, arrival time to your next appointment/or destination
  • Reserve a seat for a Personal Care Attendant (PCA), child or guest traveling with you.
  • If specialized transportation is needed such as a lift van, please specify. 

Companions, such as a friend or family member with the same ride origin and destination, are allowed to ride with you. However, a reservation must be made for your companion to ensure space is available. Without advance notice, the companion may not be allowed to go due to the lack or available space. Your companion must have the same origin and destination and can not have a separate appointment.  

 

ATTENTION:  LKLP Public Transportation is now offering InterCity Bus Routes.  To view the route schedule please click on the following link.  InterCity Bus Routes

 

 

Nondiscrimination

 


LKLP ensures that no person in the United States shall on the grounds of race, color, creed, national origin, sex, age, or disability be excluded from participating in, denied the benefits of, or be subject to discrimination under any LKLP public transportation project, program, or activity. 

 

To view the agency's Title VI Notice of Protections Against Discrimination or the Title VI Complaint Form click the following links Title VI or Complaint Form

 

 

LKLP Passenger Conduct Expectations and Violation of Expectations Consequences

 

Please see the attached document for a copy of our Passenger Conduct Responsibilities and Violation of Conduct Consequences.  Passenger Conduct

  

Denial of Transportation

 
LKLP will deny transportation for
the following reasons: (but not limited to):

  • for behavior that interferes with other passengers or the driver
  • refusal to pay for service
  • repeated failure to provide adequate notice of cancellation or no-shows
  • refusal to follow rules for riding the bus
  • carrying weapons
  • Abusive language

 

Holiday Closings


The office and transit service is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

 

 

 Message from the Director

 

Another fiscal year has come to an end and the new grant year will be underway soon.  We will be reevaluating our transit system as we do every year to see what changes could be made in our program this coming fiscal year to become a more advance and efficient transit system. Changes may have to be made, but our goal will remain the same, to provide transportation to our local citizens who are in need in the most safe, cost effective and efficient way possible. 

Every year Public Transportation provides training for all of our Transportation drivers.  All of the drivers are recertified in First Aid, CPR, Blood Borne Pathogens, Passenger Assistance, and Defensive Driving. With a yearly refresher, this helps all of our drivers remain aware of the increasing possibilities of accidents and incidents. With awareness comes caution and with caution comes a safety first mentality.

 

We continue to look at how we can make our transportation services more accessible and more efficient knowing what worked this year may not work next year. With this in mind, we will continue working to become a better Public Transportation program for the agency and for our passengers.

 
 
 
 
Usage for Fiscal Year July 2012 through June 2013
 

 

Public

JARC

New Freedom

Medical

Total

Trips

75,738

4,458

1,904

262,689

344,789

Miles

902,697

89,160

168,767

2,914,541

4,075,165

 

 

Expanded service hours are available through the Seniors on the Go Demonstration Project 

 

Public Transportation Contact Information

Michael Woods
m.woods@lklp.net

Phone: (606) 436-8853

Location:
398 Roy Campbell Drive
Hazard, KY 41701

Office Hours :
Monday - Friday 8:00 AM - 4:30 PM